Billing Portal

Welcome to Your Billing Portal

Managing your account payments has never been easier. Our secure and user-friendly billing portal allows you to make hassle-free online payments anytime, anywhere. Whether you are handling recurring service invoices or bi-weekly billing, our portal is available 24/7 to ensure your payments and account management are convenient and seamless.

How to Access Your Billing Portal

To access your billing portal, start by navigating to the right and click “Login to My Billing Portal.” On the portal homepage, you can log in using either your email address or Microsoft Single Sign-On if you are a Microsoft 365 user. If you choose to log in with your email, you will receive a six-digit one-time password (OTP) in your inbox. Enter this code to securely access the portal. Microsoft 365 users who log in via Single Sign-On will gain immediate access without needing an OTP. After logging in, you will be directed to the Invoices Homepage, where you can easily view, download, and manage all your account invoices in one convenient location.

Recurring Service Invoices

Invoices for monthly services are sent at the beginning of each month and delivered to your email inbox during the first week of the following month. These invoices cover recurring services and recurring licensing only. Note: These are billed separately from other product and service invoices.

Bi-Weekly Invoices

We issue invoices on a bi-weekly schedule for any products purchased or services provided during that period. Each invoice includes detailed documentation of services and support rendered. All bi-weekly invoices are:

  • Accessible 24/7 through the billing portal

  • Due within 30 days from the date of issuance

  • Delivered directly to your email inbox

By using our billing portal, you can stay on top of your account, streamline payments, and ensure all invoices are easily accessible when you need them.

Frequently Asked Questions about the billing portal

How do I configure Auto Pay?

You can designate an Auto Pay method directly within the billing portal. However, due to the complexity of Auto Pay options, we prefer to ensure it’s set up exactly as you intend.
Please contact West Central Technology at 320-441-7050 or email [email protected] to review which invoices you would like Auto Pay to apply to.

Do I need to use a One-Time Password (OTP) or Microsoft SSO to sign in?

Our billing contact has changed — how can I have that updated?

My payment method has changed (for example, I have a new credit card). How do I update it?

Can I make a one-time payment instead of setting up Auto Pay?

Who should I contact if I’m having trouble logging in?

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