We understand technology support is needed around the clock outside of our standard office hours of 8:00 AM to 5:00 PM Monday through Friday. This is why we have a designated support team available at all hours.
Your server stopped working at 3:00 AM? We are ready to service the issue now and not five hours later when our normal support window opens. Your business and our level of customer support depend on getting things fixed at your convenience, not ours.