MSP Bundle Program
West Central Technology is excited to offer the MSP Plus Program to our customers. This program allows customers who subscribe to one of our plus bundles or plus monitoring service to enjoy MSP1 Plus.
MSP* Plus is applied to monitored devices and covers the first half hour of remote work, per issue, on that device done by our NOC technicians.
The qualifying Monitoring Services are Server Monitoring Plus, Premium Plus Bundle, and Elite Plus Bundle.
| Workstation Monitoring | Webroot AV |
| Server Monitoring | Barracuda - Email Security or better |
| Watchguard Firewall Monitoring | Veeam - VBR or Veeam for O365 |
| Network Device Monitoring - Single or All | Any Datacenter Solution |
* The MSP Plus Program entitles you to the MSP Plus discount. This discount is 30 minutes of free NOC support service, per issue, on any device that we are monitoring under one of our Plus services. This service is limited to remote NOC support only and applies to break/fix resolutions. This rate does not apply to new installations or Engineer time.
** The MSP Bundle Program entitles you to the MSP30 rate. This rate is 30 minutes of free NOC support service, per issue, on any device that we are monitoring. This service is limited to remote NOC support only and applies to break/fix resolutions. This rate does not apply to new installations or engineer time.
*** Any West Central Technology (WCT) User Bundle qualifies as a monthly service. The WCT Premium & Elite Bundles qualify as both monitoring and monthly service.
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