As we continue to help you get the most out of Microsoft Teams, let’s go through Teams Calling and features this tool provides your team.

Teams Calling

Follow along as Alex Moening, Systems Engineer at our Willmar Office, gives an overview of Teams Calling capabilities and how-tos.

Calling Features Overview

The phone icon in the left hand navigation will bring you to the Teams Calling screen. There are four options within calls: Speed Dial, Contacts, History and Voicemail.

Speed Dial

This, similar to the favorite options on your mobile phone, allows for easy dialing of your frequently called contacts. Add speed dial creates a quick dial option for one contact that you call often. New group is another speed dial option for a group of contacts within your team.

Contacts

Contacts will show you all of the contacts that you have favorited within your Chat window. Within this screen you can also Add contact.

History

This screen will show a list of all your incoming, outgoing, and missed calls. To call someone back, double-click on their name within your history list.

Voicemail

Missed calls with messages from contacts will be displayed within this window. Similar to how many mobile phones handle voicemails now, you will be able to listen to the recording or read a transcript as visual voicemail.

Make a Call

To make a call, you can either choose between Speed Dial, Contacts, History, or the Make a Call suggestion option menu in the lower left corner of the Teams Calling window. Tap on the audio call button and it will start the call with the chosen contact or group. By default, since it is just a call, it will automatically turn off your web camera and just use audio.

Another way to start a call is through the Chat window. Go within the message of the contact you would like to call and tap on the phone icon in the upper right corner of the screen.

Thanks for joining us and learning more about Teams Calling. This concludes our Microsoft Teams video series. We believe in aiding our customers in getting the most out of your investment. For more guidance on Microsoft Teams, check out the previous blogs below or contact our support team today.

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