Frequently Asked Questions About SentinelOne
Yes, but looks at more than just signatures.
SentinelOne is an EDR, which stands for Endpoint Detection and Response.
Endpoint Detections and Response (EDR) offers the same level of protection as a traditional Anti-Virus, plus the added benefits of behavioral analysis; which watches what programs do. If EDR detects a program that is behaving suspiciously, it will automatically terminate the service and potentially quarantine the file.
No, SentinelOne is self-updating and managed by West Central Technology in the cloud. When new application versions are released, they are automatically pushed down to your system for you.
If you look in your system tray, by the clock, you will locate the SentinelOne logo. If you do not see it, click on the arrow to expand the menu.
You can click the logo to open the SentinelOne service.
At the top of the screen, you should see a message stating OVERALL STATUS: SECURE. This indicates you are protected.
If you have a file that gets quarantined by SentinelOne, you will not be able to release the file yourself.
Please contact West Central Technology and our service desk team will review why the file was quarantined and help you safely restore the file.
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