SentinelOne is cybersecurity software that specializes in endpoint protection. It is designed to protect against a variety of threats, including malware, ransomware, and fileless attacks. It can be deployed across multiple endpoints, including desktops, laptops, servers, and cloud workloads.

Frequently Asked Questions About SentinelOne

Is SentinelOne Anti-Virus?

Yes, but looks at more than just signatures.

SentinelOne is an EDR, which stands for Endpoint Detection and Response.

Endpoint Detections and Response (EDR) offers the same level of protection as a traditional Anti-Virus, plus the added benefits of behavioral analysis; which watches what programs do. If EDR detects a program that is behaving suspiciously, it will automatically terminate the service and potentially quarantine the file.

Do I need to be updating SentinelOne?

No, SentinelOne is self-updating and managed by West Central Technology in the cloud. When new application versions are released, they are automatically pushed down to your system for you.

How do I know if SentinelOne is protecting me?

If you look in your system tray, by the clock, you will locate the SentinelOne logo. If you do not see it, click on the arrow to expand the menu.

You can click the logo to open the SentinelOne service.

At the top of the screen, you should see a message stating OVERALL STATUS: SECURE. This indicates you are protected.

What do I do if a file is quarantined?

If you have a file that gets quarantined by SentinelOne, you will not be able to release the file yourself.

Please contact West Central Technology and our service desk team will review why the file was quarantined and help you safely restore the file.

Let's work together!

Contact us today to see how we can help you succeed. 

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